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Student Support/Pastoral Care Services




The Quality Training Company employs a full-time International Student Support Officer who is responsible for ensuring the provision of the highest level of service and support to our overseas students. The International Student Support Officer is responsible for the management of all enquiries, admissions, enrolments, orientation, airport reception and referral to other services as required. This person is also responsible for all student administration and reporting To DIAC and DEST through the PRISMS system.

The Quality Training Company provides the following assistance to our overseas students:

  • Accommodation Advice
  • Comprehensive four day induction programme providing advice on banking, nearby medical facilities, grocery and other shopping, transport, notable landmarks and beaches, campus tour, meeting with other international students and our staff, full course content induction
  • Overseas student health cover advice
  • Arranging English language assistance/tuition, where required (at student cost should external assistance be required)
  • Course progress and attendance councelling
  • Industry placement assistance
  • Disability support
  • Full kitchen facilities


You will be provided with a full International Student Services Handbook upon enrolment with The Quality Training Company.